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Meet the Team

Hazel Lee BVSc MRCVS - Veterinary Surgeon

Hazel has looked after our clients and their pets at both our Hayes End and our Ickenham surgery since 1989 and is now looking forward to meeting new clients at the expanded Uxbridge Road premises.  Hazel has a wealth of experience in the veterinary profession and graduated as a vet in 1983.  Hazel owns a cat called Tilly.

Anita Ramatowska MRCVS [OV] - Veterinary Surgeon

Anita graduated from the University of Olsztyn in 2012.  She did one year of student exchange learning veterinary medicine in Spain and at veterinary practices in Switzerland and Spain.  After she graduated Anita worked in small animal practice in Poland before moving to the UK in 2015.  Anita joined the Goddard Group and the team at Hayes End in 2016.  Anita enjoys all aspects of internal medicine, with particular interest in dermatology and scanning. In her free time she attends aerobic, Zumba and yoga classes and likes to jog and cycle.  Anita also enjoys travelling and learning new languages.


Francesca Soutter BVMS MRCVS - Veterinary Surgeon

Francesca graduated from Glasgow Veterinary School in 2008.  After graduation she completed a one year rotating internship at the Royal Veterinary College and then spent two years in small animal practice in Surrey.  Francesca joined the branch at Hayes End in 2011 working at weekends whilst she studies for a PhD investigating Leishmania infection in dogs. Outside of work Francesca enjoys horse riding and cooking.

Valentina Liva MRCVS - Veterinary Surgeon

Valentina graduated from the University of Pisa in 2004 before moving to the UK to work in small animal practice.  Valentina joined the team at Hayes End in 2014. She enjoys all aspects of veterinary medicine with particular interest in soft tissue surgery.  In her free time Valentina enjoys spending time with her son Lorenzo and their cat Tigro.


Samantha Butler Registered Veterinary Nurse - Head Nurse

Sam has been nursing since 2008 and qualified as an RVN in 2010.  She joined the team at Hayes End in 2015  and was working at our Uxbridge branch before that.  Sam is also a Clinical Coach for the Group teaching future veterinary nurses.  Outside of work she enjoys travelling and socialising with friends.

Kelly Plummer - Nursing Assistant

Kelly graduated with a BSc degree in Veterinary Health Studies at Hartpury College.  She then continued her veterinary nurse training at the Mandeville Hospital passing her NVQ2 in Veterinary Nursing in 2005.  Whilst at MVH Kelly ran the puppy socialisation classes for three years and then completed a Diploma in Canine Psychology. Kelly enjoys hiking, skiing and spending time with her cat Penny and her two dogs Bertie and Kizzie.


Chris Jones - Receptionist

Chris lives in Hayes and has worked as a part-time receptionist at the surgery since 2009.  She has a Labrador/Bull terrier, three cats, three rabbits and four ferrets at home.

Daisy Welter - Receptionist

Daisy has been working at the Hayes End surgery since early 2015 as a part-time receptionist.  She has a lovely labradoodle at home called Oscar.


Claire Morgan - Receptionist

Claire is the newest member of the team.  Prior to joining the Group she was a beauty consultant and has been a client for several years with her Yorkshire Terrier Noodles.